For Closed Captioning Concerns contact our Captioning Hotline:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Formal, written complaints regarding closed captioning should be addressed to:
Assistant Director of Engineering
7677 Engineer Road
San Diego, CA 92111
Before sending a formal written complaint, we recommend you first call our Captioning Hotline. We may be able to resolve your problem immediately without the need of a formal complaint.
You will receive a response to your formal complaint within 30 days.