Sky high water bills have been an ongoing issue for months and now an audit of the Public Utilities Department reveals details including less than standard work days and delays in repairs.
During a news press conference on Thursday, San Diego's Deputy COO for Infrastructure and Public Works Johnnie Perkins announced changes to the Public Utilities Department.
The recent audit on the city's sky-high water bills was under review Monday. The San Diego City Council's audit committee held a special meeting to look into it after more than 2,700 incorrect water bills were sent out last year.
At the start of this year many viewers contacted News 8 after noticing unusually high monthly water bills. Some bills had reached in the hundreds of dollars, and in some cases, even in the thousands of dollars.
A highly-anticipated audit examining the city's response to high water bills is expected to be released Tuesday.
In February 2018, the City of San Diego admitted more than 300 water customers had been overcharged due to human error.
After more than a month of complaints from upset residents over their massive water bills, the City of San Diego unveiled new water meter testing equipment.
News 8's investigation into high water bills across the city of San Diego continues. Months after we received our first complaint, viewers are still emailing us about the problem.
Councilman David Alvarez on Thursday held a public hearing with the Public Utilities Department to give customers affected by skyrocketing water bills an update.
A meeting Monday evening in Rancho Bernardo allowed residents to receive answers about their skyrocketing water bills.
San Diegans got a chance to hear from the Public Utilities Department about concerns about their soaring water bills Wednesday evening.
Frustrated San Diego residents on Thursday got the chance to spout out about high water bills at a forum in Mira Mesa.
After an internal review, the City Public Utilities Department has found "misread water meters" resulted in more than 300 customers being incorrectly overcharged for their water usage, the PUD stated in a release on Thursday.
After seeing News 8's "Your Stories" investigation, one Serra Mesa resident decided to check her water meter - and made quite a bizarre discovery. She found a mysterious object growing over the meter making it virtually unreadable. News 8's Kelly Hessedal reports from Serra Mesa with details.
Frustrations are boiling over for San Diegans who say they can no longer afford to pay their skyrocketing water bills.
Pictures have poured in from News 8 viewers as we continue our Your Stories investigation about sudden, skyrocketing water bills.
Complaints continue to pour into News 8 from San Diego residents who say their water bills are skyrocketing.
City officials are speaking out as San Diegans continue to sound off about skyrocketing water bills.
News 8 continues to receive emails from viewers who are upset over water bills that are hundreds and in some cases thousands of dollars higher than normal.
News 8 conducted another follow up to a Your Stories on Monday in an ongoing investigation into unexpected and dramatic increases to some water bills across San Diego.
A Your Stories investigation into skyrocketing water rates drew a huge response from News 8 viewers. In fact, dozens and dozens of viewers shared their stories and bills.
Over the past few months, News 8 viewers say water bills that used to be in the hundreds of dollars are now, in some cases, in the thousands.
A 10-year-old male lion on loan from the San Diego Zoo was killed at the Indianapolis Zoo by a female lion, zoo officials announced Friday.
A 65-year-old woman was seriously injured Friday when she fell while riding an electric scooter with family members in the Marina area of San Diego.
A light plane occupied by a flight instructor and a student pilot made a safe emergency landing Friday amid late-morning traffic on Interstate 8 in El Cajon.
Outdoor clothing giant Patagonia jumped into two competitive Senate races Friday, endorsing Democrats Jon Tester of Montana and Jacky Rosen of Nevada in what the company called its first foray into elective politics.
Declaring this midterm election year an "inflection point" in American history, Kamala Harris came Friday to South Carolina to tell Democrats that the way out of Donald Trump's America is through the ballot box.
California moved a step closer Friday to allowing marijuana deliveries in communities that have banned retail sales of the drug as regulators rebuffed cities and police chiefs who are opposed to the rule.
The numbers in Friday night's draw of the multi-state Mega Millions lottery are 15, 23, 53, 65, 70 and the Mega number is 7.
The ninth annual San Diego Green Homes Tour is taking place on Sunday, and it is your chance to visit 12 of the county's most eco-friendly homes.
An ex-con who allegedly killed the proprietor of an East Village flooring-materials store at the victim's downtown business during a robbery pleaded not guilty Friday to a murder charge that could lead to the death penalty if he's convicted.
The San Diego Yacht Club will welcome the International Masters Regatta back to the city Friday for the start of a three-day sailing competition.