In February 2018, the City of San Diego admitted more than 300 water customers had been overcharged due to human error.
After more than a month of complaints from upset residents over their massive water bills, the City of San Diego unveiled new water meter testing equipment.
News 8's investigation into high water bills across the city of San Diego continues. Months after we received our first complaint, viewers are still emailing us about the problem.
Councilman David Alvarez on Thursday held a public hearing with the Public Utilities Department to give customers affected by skyrocketing water bills an update.
A meeting Monday evening in Rancho Bernardo allowed residents to receive answers about their skyrocketing water bills.
San Diegans got a chance to hear from the Public Utilities Department about concerns about their soaring water bills Wednesday evening.
Frustrated San Diego residents on Thursday got the chance to spout out about high water bills at a forum in Mira Mesa.
After an internal review, the City Public Utilities Department has found "misread water meters" resulted in more than 300 customers being incorrectly overcharged for their water usage, the PUD stated in a release on Thursday.
After seeing News 8's "Your Stories" investigation, one Serra Mesa resident decided to check her water meter - and made quite a bizarre discovery. She found a mysterious object growing over the meter making it virtually unreadable. News 8's Kelly Hessedal reports from Serra Mesa with details.
Frustrations are boiling over for San Diegans who say they can no longer afford to pay their skyrocketing water bills.
Pictures have poured in from News 8 viewers as we continue our Your Stories investigation about sudden, skyrocketing water bills.
Complaints continue to pour into News 8 from San Diego residents who say their water bills are skyrocketing.
City officials are speaking out as San Diegans continue to sound off about skyrocketing water bills.
News 8 continues to receive emails from viewers who are upset over water bills that are hundreds and in some cases thousands of dollars higher than normal.
News 8 conducted another follow up to a Your Stories on Monday in an ongoing investigation into unexpected and dramatic increases to some water bills across San Diego.
A Your Stories investigation into skyrocketing water rates drew a huge response from News 8 viewers. In fact, dozens and dozens of viewers shared their stories and bills.
Over the past few months, News 8 viewers say water bills that used to be in the hundreds of dollars are now, in some cases, in the thousands.
A suspected drunk driver was shot by sheriff's deputies after leading them on a pursuit across North County freeways Friday night, the San Diego County Sheriff's Department said.
Fire crews responded to a fully involved building fire in the 7000 block of Amherst Drive in Rolando.
The woman fatally shot at an Oceanside apartment Friday afternoon was identified as a Navy corpsman, and a suspect is in custody.
Warner Bros. brought out all the stops Saturday at Comic-Con with an army of stars, surprises and new footage from films like "Aquaman," ''Shazam!" and even "Wonder Woman 1984," which is only three and a half weeks into production.
Detectives are investigating the circumstances surrounding a man who died Saturday morning on a sidewalk in Old Town.
Fire crews have reached full containment of a wildfire that spread over hilly rural terrain east of Ramona Friday afternoon, officials said.
A strong high pressure ridge will slowly strengthen and expand, putting Southern California underneath it's dome of hot air.
For years, Honor Flight San Diego has fulfilled its mission to fly San Diego’s war heroes to Washington D.C. to visit the memorials dedicated to their service.
Day two of Comic-Con has come and gone, but tens of thousands of people are still hitting the streets of downtown San Diego – pumping thousands of dollars into the local economy.
A 2-year-old girl is in the hospital Friday with serious injuries after she fell from a fourth-floor window at an apartment complex in San Diego's University City neighborhood, police said.