More headaches with Comic-Con online ticket sales - CBS News 8 - San Diego, CA News Station - KFMB Channel 8

More headaches with Comic-Con online ticket sales

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SAN DIEGO (CNS) - Problems set in again today as Comic-Con International opened up computer ticket sales for the enormously-popular convention for a third time.

Tickets went on sale at 9 a.m. today at TicketLeap.com.

On Twitter, many people expressed frustration that their attempts to buy tickets were met with an "over-capacity" message on the Web site. People's complaints on Twitter quickly overwhelmed messages confirming success in purchasing tickets.

The messages about tickets were so common that #sdcc, the hashtag for Comic-Con International, showed up as a worldwide trend on the Twitter service.

Last November, Comic-Con made two unsuccessful attempts to have online registration for the tickets. The use of TicketLeap.com in this attempt was intended to make the process smoother.

David Glanzer, director of marketing and public relations for Comic-Con, said last week on the TicketLeap.com blog that the organization had "learned a great deal from our informational test run in December." The test run involved the sale of 1,000 badges.

Even with the test, it was clear today that the process has been anything but smooth. Several Twitter users described the process as the "biggest ticketing disaster ever."

"While we know the process is slow and frustrating, badges are being processed and sold, so we will keep the site live for now," Comic-Con tweeted in response to complaints.

TicketLeap also responded on Twitter.

"We apologize for the over capacity pages. Stick with it, you'll get through," a spokesperson posted.

Several people posted on Twitter that they received a message from TicketLeap.com that some days were sold out.

Comic-Con posted a tweet shortly before noon stating that four-day passes were almost sold out, and that one-day passes were still available.

The Comic-Con International convention takes place annually in San Diego in July. Each year tickets sell out early for the convention that attracts more than 126,000 attendees.

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