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The ancestry website hopes to educate customers and potential customers.
Houston, TX (PRWEB) March 01, 2013
Ancestor.us.org has launched their own educational YouTube Channel, company officials said yesterday.
“The most important thing for any company is to find ways to reach out to their customers,” a company representative said. “These days, YouTube can be one of the most powerful ways to connect with both current and future customers.”
The channel is located at https://www.youtube.com/user/ancestorusorg and will have a wide variety of different types of videos, the representative said.
“Some of the videos will explain our products and services so that people can learn more about our company,” the representative said. “Other videos will offer helpful advice on how you can use public records. We'll also update people on what is going on with our company, and customer service initiatives.”
The representative said the company decided to create a video channel because they had noticed that more people are searching for video when they go online.
“Particularly since mobile devices became more popular, people have been more into the idea of watching videos than going to straight text based sites,” the representative said. “You have to provide people with the form of content they really want. That's what a YouTube channel does.”
The channel will be updated on a regular basis, the representative said, and give people the chance to leave feedback.
“We hope that we'll hear from people who will let us know what kind of video content they'll want to see in the future, so we can provide it to them,” he said.
Ancestor.us.org can be used to find ancestors, funeral records, birth records, and more. View photos, family trees, military records, adoptions and obituaries on the website in order to piece a family history together.
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