Airlines waive change fees ahead of big storm - San Diego, California News Station - KFMB Channel 8 - cbs8.com

Airlines waive change fees ahead of big storm

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SAN DIEGO (CBS 8) - The nasty weather could make the busiest airports temporary homes for thousands of frustrated travelers this holiday weekend.

Airlines are already preparing for the worst-case scenario and are waiving change fees for missed flights before the storm even happens.

More than 3 million Americans are planning to fly this week. Sunday will be the busiest travel day. But the time to plan for trouble is right now.

Here are some travel tips:

If your flight was just canceled and you're standing in a long line to change your flight, call the airline from your cell phone - you'll probably get through to someone faster giving you a better chance to get on the next flight.

Use social media. Many airlines have Twitter help lines to quickly respond to travel problems. And consider flying into a different airport. Sometimes adding a short drive to the end of your flight can get you where you're going a lot faster.

"Think alternate airports and alternate routings. For alternate airports, think Providence instead of Boston; think Milwaukee instead of Chicago. That's the secret airport of Chicago. If you look at the parking lot of the Milwaukee's airport, one third of the cars have Illinois plates. What do they know? They know that's the secret airport for Chicago," CBS News travel editor Peter Greenberg said.

If you're supposed to fly to - or through - an airport that's about to be pounded by the storm, now is the time to be pro-active.

Several airlines just announced they are going to allow you to make a one-time ticket change for free this holiday weekend to help you navigate around the storm.

Policies are different depending on which airline you're flying, so make sure you call your carrier now to discuss your best options.

Many airlines are also being proactive, letting customers know as early as possible through texts and emails if their flight is delayed. And if you do have to reschedule, be nice -- that clerk on the other end is there to help you.

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