Software upgrade helps coordinate homeless services - CBS News 8 - San Diego, CA News Station - KFMB Channel 8

Software upgrade helps coordinate homeless services

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SAN DIEGO (CNS) - Three major social services agencies would get a computer software system to track care for San Diego's homeless under a $400,000 plan to be considered by the City Council next week.

If approved, the San Diego Housing Commission would be authorized to provide the software called "ServicePoint" to Episcopal Community Services, Father Joe's Villages and Veterans Village of San Diego.

The idea is to get all organizations that serve the homeless to use the same type of software, which will improve coordination of services. Data written into the system by one agency will be available to all organizations using the software.

"By coordinating our efforts we will never miss an opportunity to connect a homeless individual or family with an open emergency bed or housing unit," Mayor Kevin Faulconer said at a news conference. "We're using the power of technology to make real change in people's lives."

City officials said other agencies serving the homeless already use ServicePoint software. If approved, the systems would be installed at ECS, Father Joe's and the VVSD by next June.

Use of homeless tracking software is mandated by the U.S. Department of Housing and Urban Development for funding purposes.

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