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CBS News 8 - San Diego, CA News Station - KFMB Channel 8 | cbs8.com

SDG&E warns of increase in variety of scams

The utility stresses they will never ask for cash payment over the phone. They also say to use extreme caution when using email and to not download any attachments.

SAN DIEGO — A warning is going out for utility customers in San Diego County. SDG&E says they have seen an increase in scams targeting customers by threatening to turn off their power.

The utility says these scams pick up from time to time, but the latest wave is targeting customers in a variety of ways. They say you are past due on your bill and want you to pay with pre-paid cards. The scammers usually reach out to customers by phone and email.

SDG&E offered some tips to keep yourself safe from scammers. If someone calls from SDG&E claiming they need payment, simply hang up the phone. The utility says you should never hand over personal information on the phone or via email. Another tip for customers using email, be very cautious! Check the address to make sure it is right and do not click on any links if you think the email is fraudulent.

The final way these scammers work is by showing up at your door. SDG&E says you can and should always ask a utility employee for their company ID card. The worker should also have a company car and uniform.

SDG&E says if you are questioning anything, call them directly no matter how silly you think the issue may be saying it is better to be cautious than to get scammed out of your money.

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